- This policy covers how the Talki Sites, Products and Services deal with information about your children under the Children's Online Privacy Protection Act ("COPPA"), and how parents and legal guardians may request from us how they can review, delete or stop the collection of the personally identifiable information of their child.
- This policy does not apply to the practices of companies that Talki does not own or control, or to people that Talki does not employ or manage.
Information We Gather
- The Talki Sites, Products and Services may collect personal information (such as your name, email address, billing address, phone number, credit card information, and certain optional information such as birth date, birth place, mother's maiden name, gender, zip code, biographical information, ICQ/AIM/Yahoo/MSN user name, Amazon.com associates code, Google Adwords account, occupation, industry, and personal interests) when you register with them, use the particular products or services or post content on a Forum site as a guest with authoring rights, as applicable.
- The Talki Sites, Products and Services may also collect personal information when you enter into promotions or sweepstakes.
- The Talki Sites, Products and Services may combine information about you that we have with information we obtain from business partners or others.
- The Talki Sites, Products and Services may also collect information about your transactions with us and with some of our business partners. This information might include information necessary to process payments due to us from you such as your credit card number.
- The Talki Sites, Products and Services may automatically receive and record information on our server logs from your browser, including your IP address, cookies, and the pages you request.
- The Talki Sites, Products and Services use information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, research, and anonymous reporting.
- The Talki Sites, Products and Services may occasionally obtain IP addresses from users depending upon how you access our web sites. IP addresses, browser and session information may be used for various purposes, including to:
- Diagnose and prevent service or technology problems reported by our users or engineers that are associated with the IP addresses controlled by a specific web company or ISP.
- Estimate the total number of users visiting Talki's web sites from specific geographical regions.
- Help determine which users have access privileges to certain content, services or resources that we offer.
- Monitor and prevent fraud and abuse.
- The Talki Sites, Products and Services may display your IP address to the owners or maintainers of certain Forums when you post to those Forums and the admin or maintainer has enabled functionality on the sites for this purpose.
- A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a web site's computers and stored on your computer's hard drive.
- If you reject all cookies, you may not be able to use the Talki Sites, Products and Services that require you to "sign in," and you may not be able to take full advantage of all offerings.
- You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set.
- The Talki Sites, Products and Services use their own cookies for a number of purposes, including to:
- Require you to re-enter your password after a certain period of time has elapsed to protect you against others accidentally accessing your account contents.
- Keep track of preferences you specify while you are using the Talki Sites, Products and Services.
- Estimate and report our total audience size and traffic.
- Conduct research to improve the content and services provided on the Talki Sites, Products and Services.
- Talki lets other entities that show advertisements on some of our web pages set and access their cookies on your computer. Other entities' use of their cookies is subject to their own privacy policies, and not this policy. Advertisers or other entities do not have access to Talki's cookies.
Information Relating to Children
- The Children's Online Privacy Protection Act ("COPPA") requires that we inform parents and legal guardians about how we collect, use, and disclose personal information from children under 13 years of age. The Talki Sites, Products and Services are not directed at children under 13 years of age but, we recognize that with proper adult supervision some parents might permit their children to visit and utilize the Talki Sites, Products and Services. COPPA requires that we obtain the consent of parents and guardians in order for children under 13 years of age to use certain features of the Talki Sites, Products and Services.
- When your child attempts to register and/or provide personal information to Talki (including on any of the Talki Sites, Products and Services), we require a parent or legal guardian to:
- complete the registration;
- Once parental notice and consent has been verified, the information we collect will be treated the same as information collected from any other user of the Talki Sites, Products and Services. If we learn that we have inadvertently collected such information from children under 13 years of age, we will promptly delete it.
How Parents can Access their Children's Personal Information
In compliance with COPPA, parents and legal guardians may request us to review, delete or stop the collection of the personally identifiable information of their child. You may do so in one of two ways.
If you know the user name and password, follow the instructions below regarding Changing your Preferences and Personal Information, or you may contact us by letter or email using the address information provided at the bottom of this page.
If you request that no further information about your child be collected or used, we will be required to terminate your child's ability to use the Talki Sites, Products and Services that require a user to "sign in."
Information Use, Sharing and Disclosure
- The Talki Sites, Products and Services do not share personal information we learn about you from your use of the web sites, products and services with others except as described in this policy. We do not share your information with unrelated third parties for their direct marketing purposes. However, the Talki Sites, Products and Services may display targeted advertisements based on personal information.
- When you provide personal information through using the Talki Sites, Products and Services you are however sharing your personal information with Talki and its affiliated entities. The use of your personal information by these organizations is subject to this policy.
- The Talki Sites, Products and Services may use or share your personal information where it is necessary to complete a transaction, to operate or improve the Talki Sites, Products and Services, to do something that you have asked us to do, or tell you of products and services that we think may be of interest.
- Where you are contacted with an offer or service based on information you have shared with any Talki Site, Product and/or Service, we will do our best to provide you with an opportunity to opt-out of receiving such further communications at the time you are contacted, however, in connection with any of our paid products and services (i.e., products or services that you license or use for a fee), we reserve the right to send you certain communications relating to those products and services, such as service announcements, administrative messages and the Talki Newsletter, that are considered part of your Talki account, without offering you the opportunity to opt-out of receiving them.
- When you post a message, your user ID or alias that you are posting under may be visible to other users.
- When you post a message on any Talki Forum, you have the ability to post a message which may include personally identifiable information about yourself.
- If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.
- We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here.
- The Talki Sites, Products and Services may share personally identifiable information about you under the following circumstances:
- In the course of operating our business it may be necessary or appropriate for us to provide access to your personal information to others such as our service providers, contractors and select vendors so that we can operate the Talki Sites, Products and Services and our business. Where practical, we seek to obtain confidentiality agreements that are consistent with this policy and that limit others' use or disclosure of the information you have shared.
- We may share your personal information to respond to subpoenas, court orders, or legal process, to establish or exercise our legal rights or, defend against legal claims and if in our judgment in such circumstances disclosure is required or appropriate.
- Talki may revise, modify or update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your particular Talki account or by placing a prominent notice on our site.
Confidentiality and Security
No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we make efforts to ensure security on our systems.
- We use physical, electronic, and procedural safeguards to protect personal information about you.
- Your account information is password-protected.
- In certain areas, the Talki Sites, Products and Services use industry-standard SSL-encryption to protect data transmissions. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.
If Talki learns of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using the Talki Sites, Products and Services or providing personal information to us you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of those sites, products and services. We may post a notice on our applicable web sites if a security breach occurs. If this happens, you will need a web browser enabling you to view the applicable web sites. We may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice) you should notify us at firstname.lastname@example.org.
Changing your Preferences and Personal Information
- You can edit your account information with an applicable Talki Site, Product and Service at any time. Most personal information you may provide is entirely optional. For example, to the extent that parents are considering whether to permit their children to use the Talki Sites, Products and Services, we do not condition a child's participation based upon their provision of any more personal information than is necessary to operate those sites, products and services.
- You can delete your applicable account by visiting the applicable account deletion page; however, please note that some personal information, primarily your contact information, may remain in our records to the extent necessary to protect our legal interests or document compliance with regulatory requirements.
If you have a privacy concern regarding any Talki Site, Product or Service, or this policy, and if you cannot satisfactorily resolve it through the use of those sites, products or services, you should complete a feedback form or you can write to us by email at email@example.com. Alternatively, we can be reached by our postal mail address:
Talki Attention: Privacy Officer 78 1st St., 2nd Flr San Francisco, CA 94105
If you object to any sharing of your personal information that may be permitted under this policy, you may do so by writing us at the above address. We will take reasonable steps to accommodate your requests as they relate to our advertising practices. In some instances, honoring your requests may interfere with or preclude your ability to use the Talki Sites, Products and Services or may require us to terminate our relationship with you.
Effective Date: Aug 1, 2009. Updated Mar 31, 2010.
Copyright 2010, Talki. All rights reserved.